Shipping & Returns

 

  • Within Australia AUD $6.95 (up to 500g) or AUD $11.95 (up to 3kg) Approx 2-3 working days.
  • Outside Australia AUD$40.00 (up to 2kg) Approx 5-10 working days.
  • Express Post – within Australia AUD$9.95 (under 500g) and AUD$13.95 (under 3kg). Next business day delivery.
  • Express Courier International – Outside Australia (under 2kg) Express Post AUD $60.00 Approx 3-5 working days
  • Collection from our store– Pharmacy Outlet Brisbane City, Lower Ground, Wintergarden, 171 Queen St, Brisbane Qld 4000

Please note: orders can only be dispatched Monday to Friday.

All items ordered will be delivered promptly directly to the provided address once full payment has been received. Prescriptions can only be dispatched once the original prescription has been received. We will contact you by email or phone to conform postage and handling costs for orders over 3kg in weight.

Australian orders

Australian orders will be delivered by registered post or courier and will require a signature upon receipt.  Please provide an address where either yourself or a third party will be available between 9:00am & 5:00pm AEST to receive and sign for the parcel, otherwise collection from your local post office will be necessary.

International orders

Please contact us for pricing for international orders

International orders will be dispatched Express Courier Post.  Please allow up to five days for delivery.

Important Notice: Customs Fees

Some countries charge customs fees or import duties on merchandise ordered from overseas. Please be aware that these charges are the customer's responsibility and are beyond our control. We advise that you contact the relevant government body in your country (e.g. Customs & Excise) for information on what these charges might be.

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